Aura Signature Events ("Aura Signature Events," "we," "us," or "our") respects your privacy. This Privacy Policy explains
how we collect, use, store and share information when you visit our website, contact us, subscribe to our communications,
complete an advertising lead form or use our event venue and decor services.

1. Information We Collect
We may collect the following information:

• Your name
• Telephone number
• Email address
• Mailing or billing address
• Event type and preferred event date
• Estimated number of guests
• Venue and package preferences
• Information about requested decor or services
• Messages, questions and other information you voluntarily provide
• Payment and transaction information when you reserve or purchase services
• Website usage information, including browser type, device information, pages visited and general interaction data

Payment information may be processed by third-party payment providers. We do not necessarily receive or retain your
complete payment-card details.

2. Information Collected Through Advertising Forms
When you submit an inquiry through a Meta Instant Form or another advertising platform, we may receive the information
you choose to provide, including your name, telephone number, email address, event details, guest count and service
preferences.

We use this information to respond to your inquiry, check availability, provide package information, recommend services
and help you plan or reserve an event.

Submitting an inquiry does not guarantee venue availability or confirm a reservation.

3. How We Use Your Information
We may use your information to:

• Respond to questions and event inquiries
• Check availability for your preferred date
• Provide package, service and pricing information
• Recommend a venue or service based on your event needs
• Schedule venue tours and consultations
• Prepare proposals, invoices, agreements and reservations
Aura Signature Events | Privacy Policy Page 2
• Process payments and manage bookings
• Communicate with you about a potential or confirmed event
• Provide customer service
• Send updates or promotional communications when permitted
• Improve our website, advertisements, services and customer experience
• Maintain business and transaction records
• Prevent fraud, protect our business and comply with legal obligations

4. Calls, Text Messages and Emails
If you provide your contact information, we may call, text or email you to respond to your inquiry and communicate about
your potential or confirmed event.

You may ask us to stop sending promotional communications at any time. To stop promotional text messages, reply STOP.
You may also contact us directly using the information at the end of this policy.

A request to stop promotional communications will not prevent us from sending necessary messages regarding an active
reservation, payment, agreement or event.

5. Cookies and Website Technology
Our website and its service providers may use cookies and similar technologies to operate the website, remember
preferences, understand website traffic, measure advertising performance and improve the user experience.

You may be able to limit cookies through your browser settings. Disabling cookies may affect how certain website features
operate.

6. How We Share Information
We do not sell your personal information.

We may share limited information with trusted service providers that assist us with:
• Website hosting
• Advertising and lead collection
• Email and communication services
• Payment processing
• Invoicing and booking management
• Analytics
• Event-related services requested by the client
• Professional, administrative or legal services

These providers may access information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process or government request, or when reasonably
necessary to protect our rights, property, customers or business.

If our business is sold, reorganized or transferred, relevant information may be transferred as part of that transaction.

7. Third-Party Platforms and Links
Our website may contain links to third-party websites or platforms, including Facebook, Instagram, payment providers and
other service providers.

Those third parties have their own privacy practices. We are not responsible for the content, security or privacy practices of
websites and services that we do not control.

8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain
business and transaction records, resolve disputes and satisfy contractual, accounting or legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security
We use reasonable administrative, technical and organizational measures to protect the personal information under our
control.

However, no website, electronic communication or storage system can be guaranteed to be completely secure. Please
avoid sending sensitive information that we have not specifically requested.

10. Your Privacy Choices
Depending on applicable law, you may request that we:

• Provide information about the personal data we maintain about you
• Correct inaccurate or outdated information
• Delete information that we are not legally or contractually required to retain
• Stop sending promotional communications
• Explain how your information has been used

To submit a request, contact us using the information below. We may need to verify your identity before completing certain
requests.

11. Children's Privacy
Our website and services are intended for adults planning or purchasing event services. We do not knowingly collect
personal information directly from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can review and appropriately
address the matter.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology or legal obligations. Any
updated version will be posted on this page with a revised "Last updated" date.

13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, contact us:

Aura Signature Events
2160 W. 86th Street
Indianapolis, IN 46268
Email: contact@aurasignatureevents.com
Phone: 317-960-9883

Website: www.aurasignatureevents.com